Refunds And Returns

Introduction:

At V Factor Healthcare Private Limited, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, please read our refund and returns policy for guidance.

Returns:

Due to the nature of our products, we do not accept returns unless the product delivered is defective or damaged. To be eligible for a return, you must notify us within 48 hours of receiving the product.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Non-Refundable Items:

Products that have been opened, used, or tampered with are not eligible for a refund.

Exchange:

We only replace items if they are defective or damaged. If you need to exchange a product, please contact us with your order details.

Shipping for Returns:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Late or Missing Refunds:

If you haven’t received your refund, please check your bank account again, contact your credit card company, or contact your bank. If you’ve done all of this and still have not received your refund, please contact us at contact@amorearouse.com.

Contact Us:

For any refund and return-related queries, please contact us at contact@amorearouse.com.